Contact Information
GEP COSTDRIVERS®
Email: info@costdrivers.com
More Information
Menu
PRIVACY POLICY
Updated on November 07, 2023.
1) Privacy Statement
COSTDRIVERS® is a product of the company Datamark Ltda., which provides users with a data strategy platform (COSTDRIVERS platform®). We know how important it is to know and be sure about the use of the personal data you hold. Therefore, we care about clarifying and explaining our Privacy Policy.
We recognize the need for protection and proper management of the personal information collected on our website, as well as that shared with us by our customers. This Privacy Policy will help you understand what types of information we may collect, how this information may be used, with whom the information may be shared,and what rights the data subjects have with regard to the protection of their personal data.
2) What Personal Information We Collect
The personal information we obtain may be collected as follows:
Website: Personal information is collected when the user interacts on our website through the contact form. This personal information includes: First name, last name, e-mail, phone number, and . It is only necessary to collect basic data when the user wants to get back to them. All personal information is collected in a fair and non-intrusive manner with your voluntary consent. Personal information is not accessible to anyone outside of the specific function for which it was collected.
Newsletter: The User may choose to receive our newsletter, containing news, articles and promotions, by filling out the e-mail in the appropriate form on our website and by marking the acceptance for it. You may, at any time, stop receiving communications from us by clicking on the unsubscribe link contained in the footer of the e-mails you send.
Support Channels The user may contact us in person, by telephone and e-mail. Personal data is collected for the purpose of identifying the user fulfilling his/her request. These may include, but are not limited to, first name, last name, e-mail address, and phone number. In addition to these, we collect any personal data that is spontaneously provided by the user.
Cookies: Personal data may be collected through cookies. For more information, please see our Cookie Policy.
Registration: We collect the personal data necessary to register on our website, identify the user and allow him to use our services through our platform (“COSTDRIVERS platform®”).
The user who only intends to visit the COSTDRIVERS® platform will have immediate access and without the need to register to the free circulation areas on the website. Users who wish to access the features and reserved areas must fill out the Registration Form. The data collected for registration are name, corporate e-mail, cell phone and private password.
The general conditions of use of the COSTDRIVERS® platform are available for consultation https://costdrivers.com/condicoes-de-uso/
Geolocation: Geolocation data may be collected if the User authorizes the collection from their device.
Job Applicants: We may have access to personal information of job applicants, such as full name, telephone number, e-mail address, area of training, municipality of interest, desired position and any other information voluntarily provided by the applicant.
Employees: Regarding the personal data collected from our employees, these are necessary for the registration of the employee, in accordance with labor law and under the Employment Agreement.
3) Social Media
COSTDRIVERS® also uses Social Media to communicate and interact with its customers and consumers through third-party websites such as Facebook, Instagram, LinkedIn or YouTube. These third-party websites are an Internet-based technology that is not operated or controlled by COSTDRIVERS®. By interacting, sharing or “Liking” COSTDRIVERS® page on Facebook, Instagram, LinkedIn, YouTube or other social media, you may disclose certain personal information to COSTDRIVERS® or a third party.
We use “social buttons” to allow our users to share or bookmark web pages. These are buttons on third-party social media websites that may record information about your activities on the Internet, including this website. Please review the respective terms of use and privacy policies of these platforms to understand exactly how they use your information, and to choose not to receive or to delete such information.
The amount of personal information you see will depend on your own privacy settings on Facebook, Instagram, LinkedIn, YouTube and other social media.
4) Purposes and legal bases
We list below the purposes and legal bases of data processing by COSTDRIVERS®:
Purposes | Legal basis |
Comply with the terms and conditions set forth in an agreement. | Necessary for the performance of an agreement to which the personal data subject is a party. |
Facilitate communication with you (including in cases of emergency and to provide you with requested information). | It is justified on the basis of our legitimate interests to ensure proper communication and emergency management in the organization. |
Comply with legal requirements. | Necessary for compliance with a legal obligation to which we are subject. |
Monitor your use of our systems (including monitoring your use of our website and any applications and tools you use). | It is justified on the basis of our legitimate interests to prevent non-conformities and protect our reputation. |
Social listening (by identifying and analyzing what is being said aboutCOSTDRIVERS® on social media [publicly accessible content only] in order to feel the feeling, intent, disposition and market trends, as well as the needs of our stakeholders in order to improve our services). | It is justified on the basis of our legitimate interests in protecting our assets and our brand on social media. |
Improve the security and functioning of our website, app, networks and information. | It is justified on the basis of our legitimate interests to ensure that you have an excellent user experience and that our networks and information are secure. |
Offer our services to you (unless you have objected to such processing). | It is justified on the basis of our legitimate interests to promote our business. |
Recruitment and evaluation of adherence to the job vacancy. | Justified on the basis of our legitimate interests to ensure that we recruit the appropriate employees. |
Administer employee benefits. | It is justified based on the employee’s consent, if it is in their interest to receive a certain benefit. |
Provision of necessary information to government agencies. | To comply with a legal obligation. |
We only rely on our legitimate interest for specific purposes. This processing of personal data does not in any way override the interests, rights and freedoms of the data subjects.
5) Sharing of information of personal information
COSTDRIVERS® does not usually disclose information that may identify the user and never shares information or sells and rents this personal data to third parties. This data is for the exclusive internal use of the company to achieve the purposes expressed in the previous item.
Data may only be shared with third parties under the following conditions:
- Upon court decision or request by government inspection agencies;
- Data transferred to public agencies to comply with the laws in force;
- Data shared with partners, operators and service providers who participate, directly or indirectly, in the development ofCOSTDRIVERS® business activities, such as: customer service collections, market intelligence services, payment processes, e-mail sending, advertising and marketing, security and performance monitoring, processing and fulfillment of orders and transactions, verification of registration information, research, data storage and processing, and internal and external auditing;
- Data transferred for the purpose of performing the contract as well as for the protection of interests in any type of conflict, including lawsuits.
- In the event of corporate transactions such as a merger, acquisition, transformation, spin-off, or a partial or total sale of assets, we may share, disclose or transfer all data of the data subjects to the successor organization.
Some of the service providers mentioned above may be located abroad and, in this case, additional safeguards are adopted to ensure an adequate level of protection of personal data, in accordance with the provisions of the relevant Brazilian legislation.
6) Security of Information
To ensure that your personal information is secure, we communicate our privacy and security guidelines to employees and business partners and strictly follow precautionary measures with respect to privacy within the company.
We strive to protect your personal information, and that entrusted to us by our customers, through physical, technical and organizational measures aimed at reducing the risks of loss, misuse, unauthorized access, disclosure and improper alteration of this data.
7) Data Subject Rights
Personal Data Subjects have certain rights with regard to their personal data and can exercise them by clicking here to access the Data Request Form (DSAR) or by e-mail: dpo@costdrivers.com.
The rights of data subjects are:
- Confirmation of the existence of personal data processing;
- Access to personal data in accordance with the applicable law;
- Correction of incomplete, inaccurate or outdated personal data;
- Portability of personal data;
- Deletion of personal data, when it is processed based on the consent of the data subject or when the data is unnecessary, excessive or processed in violation of the applicable legislation;
- Request for information about the shared use of personal data;
- Revocation of consent, where applicable.
COSTDRIVERS® will always evaluate the best way to fulfill a request to exercise any of a person’s rights. However, we may fail to comply with your request, in whole or in part, in specific situations protected by law, such as, for example, for compliance with a legal obligation or a contract we have with you.
We highlight how important it is to keep your personal data accurate and up-to-date. COSTDRIVERS®does not modify or alter the personal information of its registered users, except when duly authorized by the users or for technical reasons of operation of the platform.
For security reasons, for requests made through the email dpo@costdrivers.com, the request will be answered when we are sure of the user’s identity. Therefore, we may request additional data or information to confirm the identity and authenticity of the holder. This data and information will be protected during the storage period and deleted after the legal period for any regular exercise of rights has elapsed.
8) Termination of Processing
This Privacy Policy applies to the above-mentioned circumstances during the entire period in which the COSTDRIVERS® platform stores the personal data. We store and maintain your information: (a) for as long as required by law; (b) until the end of the personal data processing, as mentioned below; or (c) for as long as necessary to enforce COSTDRIVERS® rights. Therefore, we will process your data, for example, during the applicable statutes of limitations or as long as necessary to comply with a legal or regulatory obligation.
The termination of the personal data processing will occur in the following cases: (a) when the purpose for which the personal data was collected is achieved, and/or the personal data collected is no longer necessary or pertinent to the achievement of such purpose; (b) when the Data Subject requests the deletion of his/her data; and (c) when there is a legal order therefor.
In the event of termination of the personal data processing, except in the cases provided for by the applicable law or by this Privacy Policy, the personal data will be deleted.
9) Personal Data Protection Officer (DPO)
COSTDRIVERS® provides below the contact details of the Personal Data Officer (DPO), who is responsible for attending to any and all requests from the data subjects or the National Authority, which are related to personal data.
For any questions, requests or complaints regarding the processing of personal data, please contact our Personal Data Officer:
DPO EXPERT – (www.dpoexpert.com.br) – contact: dpo@costdrivers.com
If, despite our commitment and efforts to protect your data, you feel that your data protection rights have not been met, we ask you to contact our DPO. In addition, you will be entitled to, at any time, file a complaint directly with the National Data Protection Authority if you believe that your rights over your personal data have been infringed.
10) Changes to the Privacy Policy
While our Privacy Policy has been presented in a clear, concise and objective manner, do not hesitate to consult the DPO ofCOSTDRIVERS®, if you have any questions about this important document or even about the personal data processing activities we carry out.
COSTDRIVERS® reserves the right to update or modify this Policy, at any time and without prior notice. However, we will always post the new revised version on our website or app. If there are changes in the way we process personal data, we will inform you to check if you intend to continue using our services.
Copyright 2023 – GEP | COSTDRIVERS – All Rights Reserved.